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Job Openings

Want to join the Mad Hatter’s team? We’re currently hiring for the jobs listed below. Click on each listing to learn more. Submit your application using the form below; please make sure to include the job title in the subject line.

Current Open Positions

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    Counter Staff

    The ideal candidate will be responsible for upholding a high standard of customer service - we are currently looking to fill both part time and full time positions with hard working individuals.
     
    Must have:
    • Previous cafe/restaurant experience
    • Exceptional ability to prioritize, multi-task, and maintain focus
    • Ability to communicate effectively with customers
    • Previous customer service experience
    • Experience or interest in natural, organic and local baked goods.

    We encourage creativity, individuality and personality. We hire the best and promote within. There is always room for growth with our company.

    If you are interested in the position, please apply by email or using the form below with your resume (including work experience, in either Word or PDF format) and a brief summary of why you’d like to work for us and/or why you think you’d be a good fit. Only accepting applications with a resume and relevant experience.
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    Barista

    The ideal candidate will have a thorough understanding of coffee service and preparation, be able to work as part of a team, follow cash handling procedures, and provide quick and friendly coffee/beverage service to our guests.

    Responsibilities:
    • Welcomes customers by determining their coffee interests and needs
    • Educates customers by presenting and explaining the coffee drink menu; answering questions
    • Is able to explain differences in coffee beans and coffee preparation
    • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino
    • Generates revenue by attracting new customers and by creating new and exciting menu offerings
    • Maintains inventory by replenishing coffee bean supply; stocking coffee brewing equipment; and maintaining supplies, pastries, and cookies for coffee bar
    • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
    • Maintains safe and healthy work environment by following organization standards and sanitation regulations
    • Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar
    • Maintains an up-to-date understanding of the job by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks

    Must have:
    • Exceptional ability to prioritize, multi-task, and maintain focus in a fast-paced environment
    • Ability to communicate effectively with customers
    • Previous customer service experience
    • Experience or interest in making and serving specialty coffee and tea beverages
    • Ability to work days, nights, and/or weekends as required

    We encourage creativity, individuality and personality. We hire the best and promote from within. There is always room for growth in our company.

    If you are interested in the position, please apply by email or using the form below with your resume (including work experience, in either Word or PDF format) and a brief summary of why you'd like to work for us and/or why you'd be a good fit.

Are you Interested?

Job Openings
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WHAT WE DO

CAFÉ

BAKE SHOP

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The Mad Hatter's Cafe and Bakeshop
The Mad Hatter's Cafe and Bakeshop
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Location 919-286-1987

Mad Hatter's Cafe and Bakeshop 1802 West Main Street Durham, North Carolina 27705 919 • 286 • 1987

© 2021 The Mad Hatter's Café & Bakeshop